Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Standard shipping methods with Cargo companies.

Do You Ship Internationally?

Yes, we ship internationally.

How Long Will It Take To Get My Package?

If you are from the same country as the store you will get your package in 1-3 days, if the package is from another country it takes 3-30 days.

PAYMENT

What Payment Methods Are Accepted?

We have 3 methods of payment. 1. You can pay cash on delivery 2. You can pay via credit card 3. You can pay with invoice

Is Buying On-Line Safe?

Yes it is. We have Privacy Policy with our Bank and with MKHost and all your personal data will not be corrupted

Order & Retunrs

How Can I Cancel Or Change My Order?

You can cancel an order via sending mail and reason why are you canceling the order to costumercare@welexpress.eu

How Do I Track My Order?

You have a special icon that can do that for you. You just have to simply click on it.

How Can I Return a Product?

If the product is unpackaged you can return it in 24 hours form delivery and if it is different that the order you've placed. Otherwise you can't return a product.

Do You Need An Account To Place An Order

No, you don't need an account to place an order.
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